DOWNLOAD Click Icon to Download: LEARNER REGISTRATION PROGRAMME APPLICATION FORM Complete and e-mail back to: info@ancorempowerment.co.za SKILLS TRAINING All our workshops are customised to integrate with the existing initiatives of our clients. The workshops are highly interactive and modular in design. We use video material, case studies, card games and role plays in our work.  Learners receive detailed learners' guides. ANCOR EMPOWERMENT offers all the  registered SAQA Human Resources unit standards.   Learners have the option of registering for assessment of learning. Call us to discuss your specific outcome requirements.   Due to popular demand and our academic findings on Call centres, we have developed specific Call centre  skills training. The registered qualified coaches in our team, are focussing on the Generation Y professionals and managers.     DIVERSITY INCLUSION AND BBBEE WORKSHOP Our material is updated to address the issues South African companies are facing now!!   Building the Business Case for Diversity through the Employment Equity Committee. Establishing and maintaining the Employment Equity Consultative Committee: Establish the Diversity and Inclusion Mission Align this with the business strategy Communicate the case for diversity. Roles and responsibilities. How do you define the success of the EECC? What is the current state, the goals, the focus levers, the interventions, tools and measurement matrix? How does the organisation execute its policies? This workshop deals with accountability, infrastructure, leadership, formal awareness and skills training, open and supportivie conversations, people issues such as recruitment and grievances. The objective of this workshop is to introduce a process of managing self and others in a diverse environment, in a fair and dignified way, creating a supportive and inclusive environment. In other words, the objectives of the workshop are: To develop a common understanding of what diversity is and why it makes practical business sense for organisations to manage diversity effectively. To create a shared understanding of: Diversity management in the South African context and its links with Employment Equity and Black Economic Empowerment (BEE) We focus on Local and International diversity trends Generational Transition as element of broader Diversity Management Leadership behaviour The general necessity for diversity strategies for organisational success Diversity best practice Effective internal diversity management as part of BEE best practice Provide the opportunity for self-assessment, the development of practical skills and the identification of personal diversity development areas. To provide the opportunity for natural workgroups to discuss issues and come up with a way of moving forward. EMPLOYEE RELATIONS The stakeholders in Industrial Relations Contract of Employment Collective Agreements and Collective bargaining Rules and Regulations Unfair Labour Practices Freedom of Association Trade Unions and Collective Agreements Strikes and Lock outs Disciplinary Procedures Grievance Procedures Unfair Dismissals Sexual Harassment Duration: 2 days MANAGING DISCIPLINE AND DISMISSALS: Initiating Positive Discipline Understanding the concept of corrective discipline The role of the Supervisor in implementing rules and regulations The difference between informal and formal Discipline Issuing a verbal and written warnings Handling a disciplinary incident when it occurs Understanding the purpose of a disciplinary hearing / enquiry What a disciplinary Hearing looks like Company specific procedure Preparing for a hearing Preparing an opening statement Questioning techniques Cross questioning techniques Knowing rules of Evidence How to perform in a disciplinary hearing Duration: 2 days HANDLING COMPANY DISCIPLINARY HEARING: How to Chair Disciplinary Hearings Procedural Fairness The purpose of a disciplinary hearing Difficulties experienced in hearings The roles of participants in a disciplinary hearing The procedure to follow in a disciplinary hearing How to perform in a disciplinary hearing The basic Law of Evidence Substantive Fairness Considering Evidence and making a finding Considering a suitable sanction Writing a penalty and sanction decision Duration: 2 days Preparation and Presentation for Conciliation, Arbitration and Con/Arb The Conciliation Process The role of parties at the conciliation Basic Consensus Building Preparing for conciliation We offer Labour Law consultation to organisations and individuals. We screen and evaluate cases. ANCOR EMPOWERMENT is linked to an employer's organisation to represent matters at the CCMA or Tokiso. We conduct disciplinary hearings. Litigation is done through an advocate at consultancy fees. We are all accredited (CCMA and Tokiso) Dispute Resolution Practitioners and Commissioners Preparing and presenting a matter at Arbitration The arbitration process and format The roles of the participants The rules of the CCMA The basics of the law of unfair dismissals Preparing for a case and pre-arbitration meetings The procedure to be followed, and documentation How to perform and present a case in an arbitration Knowing the rules of evidence The Con/Arb process Emotional Intelligence Workshops This workshop has been designed by Jeanne Gaylard and Annelie Gildenhuys based on the specific evolving requirements of our clients. Resonant Leaders, engaging the disengaged! EQ vs IQ Creating sustainable change and handling personal stess.   WORKPLACE RELATIONS Grievance, Conflict Management, Supervisory skills Handling complaints and grievances The nature of complaints and grievances How conflict develops The effective handling of conflict Process guidelines Handling the formal grievance process Understanding the basis of conflict Identifying different solutions to conflict Identifying your own conflict handling approach Identifying behaviour off effective leaders and conflict managers Developing practical skills: Such as paraphrasing, handling anger, communication We present all labour legislation workshops to ensure supervisors, managers and trade union representatives are fully competent in the correct interpretation of all relevant Substantive labour Law. ANCOR EMPOWERMENT is best known for the UPSIDE workshops: Practical skills in Diversity and Equity Management. Practical business case for organisations to manage diversity effectively. A shared understanding of: Diversity management in the South African context and its links with Employment Equity and Black Economic Empowerment (BEE) legislation The general necessity for diversity strategies for organisational success Diversity best practice Effective internal diversity management as part of BEE best practice Opportunity for self-assessment, the development of practical skills and the identification of personal diversity development areas Opportunity for natural workgroups to discuss issues and come up with a way of moving forward, such as: The role of the Equity Committees in consulting with Management regarding: Realistic target setting and benchmarking; Monitoring and evaluating the company Equity and BBBEE strategy.