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SERVICES We offer accredited  Skills training  - See Skills  Training section for customised registered courses Coaching:  We specifically focus on coaching junior and middle managers! Human Resources and Industrial Resources  Consulting We chair disciplinary hearings.   DIVERSITY AND INCLUSION MANAGEMENT Diversity has become a key issue in the global business world, yyet in many organisations the conversations continues around "what is diversity? and how does it differ from Affirmative Acrtion? Before embarking on diversity initiatives, we assist you to define it and determine why it matters. What do you mean by diversity? Which diversity dimensions are most important to your organisation. The most progressive Top 50 companies use diversity management and diversity training to produce measurable results! Are you connceted to a new era of diversity? Are all your employees actively engaged? Is the business case for diversity and inclusion management clear? Are you able to attract and retain critical and diverse skills? The concept of workplace diversity is rapidly changing, moving beyond the traditional view of gender and race differences.  Generation Y employees are entering the wrokplace.  Leaders have to found new ways to adapt to the complex, dynamic, comptetitive local and global environment. To be a market segment leader, companies need to effectively manage diversity and inclusion.  Our  Diversity and Inclusion Model is a holistic, multidimensional and integrated view of key componenets to achieve high level attraction, retention and engagement of Talent. We assist with strategic consulting in the formulation of diversity strategies to: Present an attractive value proposition , Manage Generational Transition and understand new era diversity Establish an engaging and inclusive environment, Establish Leadership style which is experienced as diversity friendly.   DIVERSITY TRAINING WORKSHOPS Tired of outdated, unsuitable Diversity management material and workshops? "Diversity" is often used to refer to "culture", but it is only one component of diversity! Diversity refers to more characteristics than race, ethnicity, gender and age.  It includes personality, lifestyle, beliefs, values, assumptions and communication styles. Diversity and racism/sexism training material have generally been pitched at the level of less subtle forms of discriminatory or perceived as discriminatory/exclusion behaviour such as racial/gender stereotyping and blatant disrespect.  For many organisations these materials and methods are somewhat passé.  Many managers, employees - black, white, male and female, feel insulted by the level at which many Diversity interventions are pitched, either that, or find very little in such interventions which relates to their actual work experience.  Having spent the last twenty years consulting in the area of Diversity Management, we have become increasingly aware that companies require contemporary Diversity material, relevant to current business issues. Many facilitators contact us to assist in developing a Diversity strategy, reviving Diversity initiatives, or to help maintain the Diversity strategies embarked upon during the last ten years.  With increasing globalisation, managing Diversity is a worldwide imperative and many companies have included Diversity Management in their strategic objectives. Organisations are finding that neither their products nor their image in the market place is as attractive to new generation clients and potential employees as those who have made the effort to follow changing generational trends. Our updated material deals with the issues many South African companies are now facing in a constructive and solution-orientated way. We assist in developing Best Practice in managing diversity to attract, motivate, develop and retain skilled committed people from all sectors of society. The ability to create a dignified and respectful working environment which is attractive to  internal and external stakeholders. Our Contemporary Diversity Conversation workshops are customised to the needs of our clients.   Diversity Workshop outcomes are: To develop common understanding of what  NEW ERA diversity is:  MULTIDIMENSIONAL APPROACH TO DIVERSITY MANAGEMENT.  To create shared understanding in organisations of: Diversity management in the South African and Global contexts and its links with Employment Equity and Black Economic Empowerment. TO PROVIDE AN OPPORTUNITY TO DEVELOP practical diversity management skills. TO IDENTIFY GROUP SPECIFIC ISSUES AND DEVELOP ACTION PLANS TO ADDRESS THESE Our workshops creates the opportunity for self-assessment and the development of practical skills and the identification of personal diversity development areas. Natural workgroups discuss issues and come up with specific action plans. STATISTICAL BENCHMARKING Our statistical analysis of your workforce against five industry related benchmarks, assists in realistic target setting measures. Diversity and Conflict management workshop: Global culture, generational transition, personal styles. The role of diversity and values when dealing with conflict. The infleunce of diversity in a conflict situation Strategic consulting to senior management Formulation of BEE/Equity/Diversity and transformation strategies. Development of complete Human Resources Strategy integrated with the Business of the organisation. Skills training workshops We are accredited to provide all registered SAQA Human Resources and Industrial Relations unit standards.  As we are accredited with the SABPP, a Memorandum of Understanding has been signed between the SABPP and most other SETAS. Learners in any industry could thus obtain certificates from us. Find a list of these registered SAQA unit standards under "training workshops", as well as all the workshops we conduct.  We are accredited to present both the Human Relations and Employee Relations Certificates. Diversity Audits and Barrier analysis The diversity Audit and pulse survey evaluates the conditions under which diversity-related issues can be identified and solved. The diversity matrix looks at benchmarking workforce composition and talent management, policies and procedures, and employee experience.  Areas for improvement are identified. We assist Employment Equity Committees in conducting evauation and monitoring audits on three levels:  Policy, Procedural and Practice Audit, Perceptions and Attitude audits and Statistical analysis and benchmarking. Training of representative Employment Equity and Skills Development Committees Employment Equity Committees are often re-elected and new members of such forums are in need of training.  We assist committees who need to revitalise and implement the equity process.  Our y workshops assist the team to understand the relevant legislation and to have a clear understanding of their roles and responsibilities. The workshop is aligned with the relevant Unit Standard. We provide the committee with a draft constitution and dispute mechanisms and leave them with a step by step action plan. EMPLOYMENT RELATIONS TRAINING We train managers in  labour matters, consult  on procedures and assist in presentation in CCMA and Tokiso cases. We act as independent chairpersons in disciplinary hearings. We empower line managers in conducting disciplinary matters i.e. misconduct and poor performance. We assist in company mergers, renewals and dismissals for operational requirements. Human Resource and Line Manager Assistance Outsourced Use our retainer service to ensure the smooth running of  the Human Resources function, full compliance with all legislation and 24 hour telephone service to assist in Disciplinary matters and work stoppages. We provide Latest update in legislation and key developments in the Human Resources field. We are available at short notice using our network. We offer you case studies and documentation. Executive coaching is analysed and referred to the right coach.